Diamond Diagnostics is a vertically integrated refurbishing company specializing in Blood Gas, Electrolyte, Chemistry, Immunology, Hematology and Coagulation. We are recognized as the largest volume, high quality refurbishing facility in the United States.
Registered and currently compliant with US Food and Drug Administration.
All instrumentation is CE marked for circulation within the European Union.
ISO 9001:2000 and ISO 13485:2003 were achieved in 2005.
All departments operate under strict compliance with cGMP and ISO standards.
More than 1200 systems refurbished annually.
All facets of the refurbishing process are conducted on site. |
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A procedure is customized for each model of instrumentation which Diamond reconditions in accordance with ISO and cGMP compliance:
Decontamination and full disassembly of each system.
Outer covers, chassis and most internal surfaces are completely stripped, sand blasted, primed and painted with 3 part compound, color-matched paint.
All original logos and signage are replaced in original appearance.
Tubing, fittings, reagent lines, waste assembly, syringes, seals, check valves, probes and similar items are exchanged with new components.
Electrical, mechanical and pneumatic assemblies are reviewed, rebuilt or replaced.
System is than completely reassembled in accordance with original manufacturer specifications.
Diagnostics are performed and system is tested with calibrator materials to ensure proper functionality.
After calibration, systems are tested with controls for consecutive and concurrent passes on quality controls on pre-specified parameters.
The system is checked for power stability, software revisions and other upgrades.
System is properly drained, protected and prepared for storage.
Systems are supplied with the required peripherals for proper operation along with quality control results, and warranty documentation.
All systems are professionally crated with heat-treated and non-coniferous wood.
General consumables for systems are not supplied standard, but may be purchased along with any system. |
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All systems with Diamond receive a standard 180 day warranty for the replacement of defective parts. Extended warranty periods are available for purchase along with options for installations within the United States and Canada. We are affiliated with a large network of service providers in nearly 80 countries which can provide service on Diamond systems.
We maintain full-time dedicated staff to the after-sales support of instrumentation. Our Technical Service Department is able to quickly and effective process warranty claims and assist authorized field service personnel where possible. |
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