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Tips for Ensuring Reliable Results

Like many industries, medical diagnostics is an ever-changing field. Generally, technologies are slower to get released, but the technology is changing, nevertheless. With the increase in technology and the diversification of manufacture and design to many countries and manufacturers, there is no room for error. As a matter of prudence and compliance, it is imperative that laboratories monitor the performance of their analyzers through Quality Control and ensure that systems are maintained routinely and properly.

Our Commitment To Operational Excellence

As a leader in the diagnostic sector, we fully understand the amount of responsibility that comes with handling such important, yet delicate equipment as chemistry analyzers, hematology analyzers, blood gas systems, immunology testing devices and molecular biology systems. Our dedication to health care excellence has been demonstrated through our commitment to maintaining these devices throughout the United States, Canadian and European clinical laboratory marketplace.
Laboratory analysis automation revolutionized laboratory workflow by increasing throughput and reducing human errors. However, this does not mean that careful daily maintenance should be overlooked. Regular inspection, cleaning, and maintenance of analyzers are the basic practices that protect its accuracy and life span. Reliable diagnostics are underpinned by regular calibration and meticulous quality control tests. Therefore, medical professionals can rely on our hematology analyzer machines which are checked regularly to ensure they run efficiently leading to highly accurate tests results for patients.

Consumables, Reagents and Materials

When it comes to diagnostics, the consumables are just as crucial as the systems. We take great care in selecting the reagents and materials used in our testing process, making sure they meet the strictest standards for precision and dependability. Our maintenance protocol is further strengthened by our team of Field service Engineers technicians who not only contend with repairs, but also maintain the software and hardware to keep our machines up to date with the latest advancements in technology. It's all part of our commitment to maintaining top-quality performance.

Proficient and Performant Resources

We recognize the importance of the competence of staff performing these responsibilities. We invest heavily in training and ensure all staff possess advanced proficiency in operating or servicing clinical laboratory devices and are highly skilled in troubleshooting, guaranteeing that any potential problems are swiftly and effectively addressed. All actions are maintained in a rigorous maintenance log available for audit by any relevant parties. This maintained log is not only a regulatory obligation but also a valuable tool in monitoring and optimizing our equipment's performance.
We value and acknowledge the specification limitations of the various systems we service. By being mindful of these constraints, we can skillfully manage client testing workload, ensuring that our equipment is not overworked and thus maintaining the accuracy and integrity of test results.

Commitment to Trust and Excellence in Healthcare

We pride ourselves in reinforcing the trust and confidence of our valued clients and patients. We remain steadfast in our belief that in healthcare, prioritizing quality and dependability is of utmost importance - a guiding principle that propels us towards constant advancement and unyielding excellence.

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